Frequently Asked Questions

 I am an artist interested in selling on this site. How much do you charge?

Best if you contact us and we can discuss options.  On the bottom of the page  select "Contact Us" for details.

How often will new work be posted?

New works will be uploaded approximately monthly.  If you want to know what is being added sign up for the monthly newsletter. 

Do paintings come framed?

Only if the product description specifically indicates that the painting is framed.  Otherwise, they do not. Sometimes the photo will show it in a frame to help you imagine it in your home.

What do you suggest for framing?

It depends.  It depends what your personal tastes are and what your budget will allow.  Here are some ideas.

For watercolour originals it is recommended that they be framed under glass (or acrylic).  Original watercolour paintings do often have some warping in the paper.  If you protect the image, and then place it under heavy books, it may help straighten it before framing.  When framing it is best to use archival quality tape.  You can buy it at stores like Michael's.  Alternatively - a professional framer will be able to do a wonderful job recommending mats and frames, and handling the watercolour paper. Michael's has a framing shop that often has 50% off deals. Most of the watercolour originals on paper are a standard size so you should be able to purchase a frame and mat in the store.  

Using a larger mat gives the painting a larger footprint and more impact, but sometimes you are looking for a smaller impact in a smaller space.  

For prints it is also recommended that you frame them under glass (or acrylic).  The watercolour sketches are made with black lines and so the prints look great with simple black frames.  For the square images - Square frames can be hard to find but Amazon does sell some simple 11x11 and 12x12 frames.  For the square 10 x 10 prints if you want a simple 12 x 12 frame size custom cut mats are available  from the Gallery at cost so that you can pop them into any 12x12 frame. Let us know if you want to obtain one.  Other prints are different sizes. 

Some other prints and original artwork includes some recommendations for how to best display and what size frame works best.  

Some canvases have painted sides and were created to be left unframed.  If you want to frame them you should look for gallery style frames. designed for canvases. There are also some pieces offered that are created on cradled wood panels.  These come ready to hang.

Are the paintings varnished?

Some are.  Some aren't.  Varnish is a great protector but it also changes the colours and the look of some of the paintings.  Some paintings have been finished with a cold wax rub to enhance the vibrancy.  In any event, it is always best to not place a painting in a spot where it could receive discolouration from sunlight.  Its original art or Fine Art prints - you should treat them like they are in your art museum.  Best to display them in a spot that does not get regular sunlight.

Will there be more larger works available?

Various sizes of paintings will be added over time.  The Plaid Moose Gallery occasional hosts in person events which is a great place to see the larger works.  Best to sign up for the mailing list to make sure that you will be invited.

What if I want a print of one of the originals that I don't see offered in the Printshop?

Let us know which one and we may be able to order one from our art printer.  The price will reflect it being a special order.

What if I want to commission a painting?

We are open for commissions. Select the commission tab for details and complete the form.  At this time we are focused on watercolour commissions. From time to time commissions may close.

Are the Art cards blank inside?

From time to time various Art cards will be offered in the Gallery.  Unless it indicates otherwise - they are blank inside.

Which local Arts organizations has the Gallery supported?

Our first local arts organizations who received donations from the Gallery were The Calgary Performing Arts Festival and The Alberta Children's Hospital Foundation (to support their arts program).

What if I have a local Arts organizations that could benefit from your efforts to raise funds?

On the footer of the Gallery website select "Contact Us" and let us know who you are and why you need support. We can't promise anything but we are always open to discussion. We love the arts and wish we could help more.

What is your refund policy?

Art is art and generally not refundable.  We do our best to package our Art so that it isn't damaged in shipping.  If you receive a piece and have concerns or questions please reach out to us.

On the footer of the Gallery website select "Contact Us" for details. You should also read our Refund Policy

How can I leave a review? 

We appreciate reviews very much.  At this time you can provide one through our contact form. On the footer of the Gallery website select "Contact Us". 

What is your shipping policy?

We will be using Canada Post for most of our shipments.  We understand that because they have very high volumes we can not guarantee shipping times.  We will do our best to get our shipments to them as soon as possible.  We trust that you can be patient with us.  Send us a special note if there is a reason for any urgency and we will see what we can do to support your requests.   Please read our Shipping Policy

What if a painting arrives damaged?

We do a great job of packaging our Art for shipping but sometimes bad things still happen.  On the footer of the Gallery website select "Contact Us."  You might also want to read our Shipping Policy.

What if a painting gets lost in the mail?

We will be purchasing insurance on any original works of art.  Items lost in the mail service or stolen from our doorsteps is unfortunately a possibility.  We trust that you will take measures to keep delivered packages safe - and we also know that we can't control the delivery once we mail it.  If this happens, and we hope it doesn't, please contact us. On the footer of the Gallery website select "Contact Us."  You might also want to read our Shipping Policy

What is your Privacy Policy?

We take Privacy seriously.  We will not be selling any of your information and will only use it for the purpose it was provided.  We will also respect your wishes to have your name removed from our Newsletter mailing list at anytime.  For more detail... and it is pretty long so get yourself a coffee or a cup of tea first... and then read our Privacy Policy

How are the prices set for paintings and other art? 

Each artist is requested to have a documented pricing strategy that they will apply consistently, however, this will differ from artist to artist.  We do not share these but will follow them consistently.  Making Art is an expensive venture.  Purchasing quality products, retaining third party print shops, having frames built... in addition to all of the time spent by the artists to produce the work.  We trust that you appreciate that original art is worth the investment.  It has its own intrinsic value which is priceless. 

Is there a bricks and mortar location where I can go see the art in person? 

No.  The Plaid Moose Gallery is only located online.  Some of the artists may also participate in other galleries, or fairs, or host pop up events from time to time.  The Plaid Moose Gallery is operated out of a location in Calgary, Alberta Canada.